IT Support Unit Head - Healthcare Technology Leadership Role in Bali

Join Eka Hospital, a leading healthcare provider in Indonesia, as our IT Support Unit Head and play a pivotal role in shaping the technological future of our medical facilities across Bali's most vibrant locations (Canggu, Ubud, Denpasar, Jimbara). In this role, you will oversee the IT infrastructure and support services that keep our hospitals running smoothly, ensuring seamless operations for our patients and staff. With a focus on innovation and efficiency, you will lead a team of IT professionals to implement cutting-edge solutions and maintain high standards of service. This is your opportunity to make a significant impact on the healthcare technology landscape in Bali.

As the IT Support Unit Head at Eka Hospital, you will be responsible for managing and optimizing the IT environment, including networks, servers, and workstations. You will work closely with medical staff and administrators to address technical issues, develop IT policies, and ensure compliance with industry standards. With your expertise in IT support, you will drive the continuous improvement of our technological infrastructure, enhancing patient care and operational efficiency.

We are seeking a seasoned IT professional with a proven track record in healthcare IT support. If you are passionate about technology and healthcare, and you are ready to lead a team in Bali's dynamic healthcare sector, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

• Oversee the management and maintenance of IT infrastructure, including networks, servers, and workstations.
• Lead a team of IT professionals to provide technical support and troubleshooting for medical staff and administrators.
• Develop and implement IT policies and procedures to ensure compliance with industry standards and regulations.
• Monitor and optimize IT systems to enhance performance and reliability.
• Collaborate with healthcare providers to address technical issues and improve patient care.
• Stay updated with the latest technological advancements and implement innovative solutions.
• Ensure the security and integrity of IT systems, protecting patient data and confidential information.
• Provide training and support to staff on the use of IT systems and tools.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT support roles, preferably in the healthcare industry.
• Certifications in IT support and related fields, such as CompTIA A+, Network+, or Cisco CCNA.
• Strong knowledge of healthcare IT systems, including Electronic Health Records (EHR) and Picture Archiving and Communication Systems (PACS).
• Proven leadership experience in managing IT teams.
• Excellent communication and interpersonal skills to work effectively with medical staff and administrators.
• Ability to work in a fast-paced, high-pressure environment.
• Familiarity with ITIL frameworks and best practices.

🛠️ Keahlian

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