(Remote) Operations Manager

Resto Rama Coffee is seeking a dedicated and experienced Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our coffee shop, ensuring smooth and efficient service delivery. This is a remote position, allowing you to manage operations from anywhere while maintaining strong communication with our team.

We are looking for a proactive and detail-oriented individual who can handle multiple tasks, manage staff, and ensure high standards of customer service. If you are passionate about coffee and have a strong background in operations management, we encourage you to apply.

Join us and be part of a dynamic team that values innovation, excellence, and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Oversee the daily operations of the coffee shop, ensuring smooth and efficient service delivery.
• Manage and train staff to maintain high standards of customer service.
• Monitor inventory levels and ensure timely restocking.
• Coordinate with suppliers to ensure quality ingredients are available.
• Handle customer complaints and resolve issues promptly.
• Prepare and maintain operational reports and records.
• Ensure compliance with health and safety regulations.
• Participate in team meetings and contribute to operational improvements.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Minimum of 3 years of experience in operations management or a related field.
• Proven experience in managing staff and ensuring high standards of service.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of inventory management and supply chain processes.
• Familiarity with coffee shop operations and industry standards.
• Ability to work remote and maintain strong communication with the team.
• Valid ID and work permit for remote work in Indonesia.

🛠️ Keahlian

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