Desk Collection Agent (Contract) - Solo, Jawa Tengah

Join PT Mitra Solusi Lelang, a trusted leader in financial services and auction solutions, as a Desk Collection Agent in Surakarta, Jawa Tengah. In this contract-based role, you will play a crucial part in our debt recovery operations by managing and monitoring overdue payments, negotiating settlements, and coordinating with internal and external stakeholders. Our team in Surakarta is dedicated to providing efficient and professional collection services, and we are looking for a proactive and detail-oriented professional to join us.

As a Desk Collection Agent, you will be responsible for maintaining accurate records of debtors, tracking payment statuses, and ensuring timely follow-ups. You will also need to communicate effectively with debtors, explaining the terms of their agreements and working towards resolutions. This role offers a unique opportunity to contribute to a dynamic and growing financial services company, with the chance to develop your skills in a supportive and collaborative environment.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Managing and monitoring overdue payments and debt recovery processes.
• Maintaining accurate records of debtors and payment statuses using our in-house collection software.
• Conducting follow-ups and negotiations with debtors to resolve outstanding payments.
• Collaborating with internal teams, such as legal and credit departments, to ensure efficient debt recovery.
• Coordinating with external parties, including banks and collection agencies, to expedite the collection process.
• Providing regular reports on collection progress and outstanding debts.
• Ensuring compliance with company policies and legal requirements in debt recovery.
• Assisting in the preparation and execution of auction processes for non-performing assets.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in debt collection or related financial services roles.
• Proven track record of successful debt recovery and collection management.
• Strong communication and negotiation skills to effectively interact with debtors and internal stakeholders.
• Excellent organizational and time management skills to handle multiple collections simultaneously.
• Proficiency in using Microsoft Office Suite (Excel, Word) and collection management software.
• Knowledge of Indonesian financial regulations and auction procedures.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with banking and financial services industry is a plus.

🛠️ Keahlian

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